Buick Named Most Dependable American Brand By J.D. Power Behind Lexus At Number One
Buick was ranked the top mass market and American brand in the 2025 J.D. Power Vehicle Dependability Study just three points behind overall leader Lexus. The study surveys consumer satisfaction with their vehicles after three years of ownership.
With the industry average at 202 problems per 100 vehicles, Lexus scored 140 and Buick 143. They were followed by Mazda (161) and Toyota (162), while Cadillac tied with Chevrolet (169).
GMC was the only other U.S.-based brand ranked above average at 181. Ford (208), Lincoln (221), Ram (242), Jeep (275) and Chrysler (282) rounded out the rest of the American makes. Tesla was given an unofficial score of 209 as it does not provide all of the data required for the study, while the startups Rivian and Lucid didn’t have high enough sales in 2022 to provide a large enough pool.
The survey covers 184 problem areas, which include owner dissatisfaction with design and operation along with reliability. The average score was the lowest since 2009, which J.D. Power says was a result of supply chain issues that hit the industry in 2022 due to the Covid-19 pandemic and semiconductor chip shortage.
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“While the increase in problems this year may be a thorn in the side of automakers and owners, it’s important to remember that today’s three-year-old vehicles were built during a time when the industry was grappling with major disruptions,” Jason Norton, director of auto benchmarking at J.D. Power, said in a news release. “Supply chain issues, record-high vehicle prices, and personnel disruption in the wake of the pandemic were problematic.”
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Buick’s current lineup consists of the U.S.-built Enclave, the China-built Envision and the Envista and Encore GX, which are both imported from South Korea.
The most reliable vehicle overall was the Toyota Avalon, which has since been replaced by the Crown in Toyota’s lineup. Toyota and General Motors tied with six models that topped their segments.
Here are all of the segment winners:
Compact Car: Toyota Corolla
Compact Premiu Car: BMW 3 Series
Midsize Car: Toyota Camry
Premium Sporty Car: Chevrolet Corvette
Compact Premium SUV: Mercedes-Benz GLC
Compact SUV: Toyota Rav4
Large SUV: Chevrolet Tahoe
Midsize Premium SUV: Lexus GX
Midsize SUV: Nissan Murano
Small SUV: Nissan Kicks
Midsize SUV: GMC Acadia
Midsize Premium SUV: Cadillac XT6
Large Heavy Duty Pickup: Chevrolet Silverado HD
Large Light Duty Pickup: Chevrolet Silverado
Midsize Pickup: Toyota Tacoma
Minivan: Toyota Sienna
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